Tag: lessons learned

How We Cut Critical Issues in Half While Doubling WAU

Many times, our work experiments aren't well defined to measure results, or they don't turn out the way we hoped. But sometimes, you circle...

What Your Next Product Isn’t

Product management is as much about what you don't build as it is about what you do build.  There are hundreds of good ideas, great...

The Dangers of Documentation

Boxes and lines I once grumbled to myself that the engineers I worked with couldn’t have a conversation without “boxes and lines” — my shorthand for service...

Latest Articles

Remote User Interviews Are Finally Having Their Moment

Travel and in-person meetings may not be part of...

How to Rebuild Trust in a Failed Product Development Process

When I joined my current company, I heard a...

2020 Reading List

One of my 2020 goals is to read or...

How to Overcome a Reluctant Stakeholder

It’s a bit like the tango. Energetic, powerful, dependent...

Step 1: Build Nothing

Every month or so, I have a Great Idea...