When I get asked what my “superpowers” at work are, one of the things I mention is my ability to build strong relationships, quickly, across a company. It doesn’t matter if it’s QA or sales or fulfillment or finance,...
“How many people used our new feature last quarter?” That’s a nice and easy question. Run some analytics, and you can have a satisfyingly neat answer. “Why did users abandon our product after using this feature last quarter?” Here,...