Say Buh-Bye to Imposter Syndrome

"Do you want to know what a man would do?” My husband asks me this on a regular basis. Not to mansplain to me or...

What’s Working in Ecommerce – and What’s Not

What’s working in ecommerce these days? With so many ecommerce platforms offering so many customization options, it’s surprising how consistent most online shopping experiences...

Let’s Get Interpersonal

When I get asked what my “superpowers” at work are, one of the things I mention is my ability to build strong relationships, quickly,...

In Defense of Small Data

“How many people used our new feature last quarter?” That’s a nice and easy question. Run some analytics, and you can have a satisfyingly...

Reading List – 2018

I was speaking with a conference organizer a few weeks ago and she asked me which product thought leaders I follow. There were so...

Latest Articles

Remote User Interviews Are Finally Having Their Moment

Travel and in-person meetings may not be part of...

How to Rebuild Trust in a Failed Product Development Process

When I joined my current company, I heard a...

2020 Reading List

One of my 2020 goals is to read or...

How to Overcome a Reluctant Stakeholder

It’s a bit like the tango. Energetic, powerful, dependent...

Step 1: Build Nothing

Every month or so, I have a Great Idea...