In Defense of Small Data

“How many people used our new feature last quarter?” That’s a nice and easy question. Run some analytics, and you can have a satisfyingly...

How to Lead by Influence

In nearly every interview I’ve ever had, I’ve been asked about leading through influence. As I’ve mulled over this question throughout the years, I’ve...

The Perfect Product-Sales Partnership is Possible

“Yes! Use Ashley. She kills it in every meeting I have ever invited her to.” This email made my week. It was from a veteran...

How Much Should Clients Influence the Product Roadmap?

If you’re in a B2B company, especially with enterprise clients, you likely face this conversation with your sales team on at least a quarterly...

How to Run a Focus Group

A focus group lets you quickly validate ideas and utilize the creativity of a group, but it’s more difficult than a 1:1 interview for...

What to Do When You Don’t Have Metrics

In nearly every advice post I see in my product management groups, PMs rush in to say that to solve the dilemma du jour,...

Reading List – 2018

I was speaking with a conference organizer a few weeks ago and she asked me which product thought leaders I follow. There were so...

What Your Next Product Isn’t

Product management is as much about what you don't build as it is about what you do build.  There are hundreds of good ideas, great...

The Dangers of Documentation

Boxes and lines I once grumbled to myself that the engineers I worked with couldn’t have a conversation without “boxes and lines” — my shorthand for service...

Breaking the Glass Bottle

I once had a male boss tease me for organizing a “girls only” happy hour at our company. I looked him in the eye and said,...