Every month or so, I have a Great Idea for a New Startup. I’m going to change the world. I’m going to build the best networking / entertainment company, I’ve got the next subscription box blockbuster, and I’m going...
I’ve spent more than two years enabling companies to connect with and learn from their users anywhere in the world. Over more than 15,000 conversations, I’ve learned a bit about empathy - its role in the product development process,...
“How many people used our new feature last quarter?” That’s a nice and easy question. Run some analytics, and you can have a satisfyingly neat answer. “Why did users abandon our product after using this feature last quarter?” Here,...
Product management is as much about what you don't build as it is about what you do build.  There are hundreds of good ideas, great ones even. They come from you, from your stakeholders, from your clients. Some of these...